GENERAL TERMS AND CONDITIONS
OFFERS
Quotes and offers
Offers and quotations from Studio Negen are without obligation, unless expressly stated otherwise.
An offer or quotation is valid for a maximum of 1 month, unless a different acceptance period is stated in the offer or quotation.
If the customer does not accept an offer or quotation within the applicable period, the offer or quotation will lapse.
Offers and quotations do not apply to repeat orders, unless the parties have expressly agreed otherwise in writing.
Agree
If a non-binding offer or quotation is accepted, Studio Negen reserves the right to withdraw the offer or quotation within 3 days of receipt of acceptance, without the customer being able to derive any rights from this.
Verbal acceptance by the customer only binds Studio Negen after the customer has confirmed this in writing (or electronically).
PAYMENTS
Prices
All prices charged by Studio Negen are in euros, include VAT and exclude any other costs such as administration costs, levies and travel, shipping or transport costs, unless expressly stated otherwise or agreed otherwise.
Studio Negen may change all prices that Studio Negen charges for its services and products, on its website or otherwise announced, at any time. Studio Negen has the right to adjust the prices annually. Studio Negen will inform the customer of any price adjustments prior to their commencement. The consumer has the right to cancel the agreement with Studio Negen if he does not agree with the price increase.
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Payment term
Studio Negen may require a down payment of up to 50% of the agreed amount when entering into the agreement. Products are paid for immediately. The customer must make subsequent payments within 15 days after delivery. The customer must pay invoices to Studio Negen within 15 days of the invoice date, unless the parties have made other agreements about this or a different payment term is stated on the invoice. Payment terms are considered strict payment terms. This means that if the customer has not paid the agreed amount no later than the last day of the payment term, he is legally in default and in default, without Studio Negen having to send the customer a reminder or give notice of default. Studio Negen reserves the right to make delivery dependent on immediate payment or to require security for the total amount of the services or products.​​​ ​
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Not paying on time?
If the customer does not pay within the agreed term, Studio Negen is entitled to charge the statutory interest of 2% per month for non-commercial transactions from the day the customer is in default, whereby part of a month counts for a whole month. is calculated. If the customer is in default, he also owes Studio Negen extrajudicial collection costs and any compensation. The collection costs are calculated on the basis of the Decree on compensation for extrajudicial collection costs. If the customer does not pay on time, Studio Negen may suspend its obligations until the customer has met his payment obligation. In the event of liquidation, bankruptcy, attachment or suspension of payment on the part of the customer, Studio Negen's claims on the customer are immediately due and payable. If the customer refuses to cooperate with the execution of the agreement by Studio Negen, he is still obliged to pay the agreed price to Studio Negen.
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OWNERSHIP RIGHTS
Studio Negen remains the owner of all delivered products until the customer has fully complied with all its payment obligations towards Studio Negen under any agreement concluded with Studio Negen, including claims relating to failure to comply.
Until then, Studio Negen can invoke its right of retention of title and take back the items.
Before ownership has passed to the customer, the customer may not pledge, sell, alienate or otherwise encumber the products.
If Studio Negen invokes its retention of title, the agreement will be deemed to have been terminated and Studio Negen will be entitled to claim damages, lost profits and interest.